KiCA Home Care Workers Award 2019


5 care workers and a team of care workers were nominated and shortlisted for the ‘Kent Integrated Care Alliance award’.

We were delighted when our Teresa Baxter won the ‘Home Care Worker Award 2019’

As a Company we are extremely proud of all our staff and especially jubilant that one carer was recognised as outstanding.


Tender Loving Carers - 25th Anniversary

25 years anniversary 4th July 2019



TLC the CQC recognised ‘Outstanding’ home care provider, held a party for their success, bringing together people who use their services, their families, friends, professionals, and other local community assets like the Herne Bay Cadets and the Sheriff of Canterbury.

Even with a client who celebrated her 100th birthday a few days later. 


Here’s to the next 25 years!


Tender Loving Carers
We offer a flexible, quality care and support service to suit your individual needs. Our Aim is to promote independence, choice and dignity within your own home .

We are committed to working with you, your relatives or representatives when making plans for your care or ongoing decisions.

Whether it’s just for a chat, help with your personal needs, domestic tasks or if you require the services of a P.A. (Personal Assistant) Tender Loving Carers are the only company that you will need.

Who are TLC ?

Tender Loving Carers was founded in 1994 by Kim Grutzmacher. Her mission was to provide care for the community to the highest standards and to provide the level of care she would want for her mother or father, whilst maintaining the user of service’s independence, choice and dignity.

Keeping people in their own homes is paramount to the running of the business.

Over the years the family run business has expanded into a team of professionally managed staff who provide an homecare service ensuring peace of mind to the user’s of service and their families.

The day to day running of the company and the strategic intent is the responsibility of Kim’s eldest daughter Brigitte Grutzmacher, who is the registered Managing Director.

Tender Loving Carers Values

1 – To care as we would expect others to care for us.

2 – To promote respect, fulfilment, rights, dignity, independence, security, civil rights and choice to our clients.

3 – To be professional.

4 – To commit to teamwork.

5 – To promote effective communication.

6 – To empower others

Where are we now ?

We are a privately family owned care company in East Kent. We assist over 200 user’s of service and employ over 60 staff.
We have a close working relationship with Social Services, Community Nurses and GP’s as well as providing continuing support to families of our user’s of service.

The company are members of the KiCA (Kent Integrated Care Alliance) and registered with the Care Quality Commission.


A letter from a satisfied customer

To Brigitte Grutzmacher

Managing Director

RE: Your care for D L Bosley in Friars Close.

Thank you for your letter earlier in September and apologies for not having responded sooner. I rang your office to confirm that I am more than happy with the increased charges that you propose, and because of the subsequent conversation with one of your colleagues on the phone (who lives very close to my Mother) I am taking this opportunity to write.

From everything I hear, see and understand I think that TLC are doing an extraordinarily good job. The ethos of the Company is evidenced in spades and although it is unlikely to be expressed by my Mother, we are both deeply grateful for the excellent work that your team are doing. And from a woman who has always been fiercely independent, to hear her on one recent occasion say, despite the fact that she has no real recognition about how the caring arrangements work, that she ‘really could not manage without Sharon’ is praise indeed.

Please accept my personal gratitude for the difference that you are making to the quality of my Mother’s life, despite her valiant attempts to undermine it!

Before too long I fear that we may have to add an extra visit during the week as her condition deteriorates, and I would welcome any guidance from your team as the need arises, since they are closer to the situation than I am 170 miles away.

Kind regards

Yours sincerely,