Important information in relation to the Coronavirus (Covid 19) and the Services that Tender Loving Carers provide.
Daily we are reviewing the latest government guidance in relation to social care and ensuring our practises are up to date. We are in contact with our Commissioners, NHS, CQC, South East Infection Control Leads and the Registered Managers Support Group and ensuring we stay up to date with the latest guidance and advice. We are updating our contingency plans as information is updated to ensure that we are being responsible and responsive to the people we support as well as our staff teams.
As always Tender Loving Carers will endeavour to maintain their services to Users of Services during this crisis period. However, we could encounter increased demand or decrease of staffing levels, this could affect ‘our normal service’ to our Users of Services. We are risk assessing regularly to manage the potential need to prioritise our clinically vulnerable and clinically extremely vulnerable and those with no other family or community support.
We will also endeavour to communicate with you regularly for a general catch up on Coronavirus information, Risk Assessing, Newsletters (informing on change in guidance for PPE, visitor guidance etc) or through questionnaire. We ask for your understanding and support with this increased communication and changes applied during this difficult time. If you have any concerns about your service, please contact myself ‘Brigitte Grutzmacher’ or the TLC team on 01227 772515 or email on: firstname.lastname@example.org
For your information the symptoms of coronavirus are:
• A high temperature – you feel hot to touch on your chest or back
• A new , continuous cough – this means you’ve started coughing repeatedly
• Stay at home if you have either.
• Do not go to a GP surgery, pharmacy, or hospital.
• You do not need to contact 111 to tell them you are staying at home.
• Testing for coronavirus is not needed if you are staying at home.
• If you have symptoms stay at home for 10 days.
• If you live with other people, they should stay at home for 14 days from the day the first person got symptoms.
• If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
- Inform your Care Worker or the Office Team if you experience any of the above.Use the 111 online coronavirus service if:
You feel you cannot cope with your symptoms at home
• Your condition gets worse
• Your symptoms do not get better after 7 days.
How to avoid catching or spreading coronavirus
• Avoid unnecessary visitors
• Ask visitors to wash hands as soon as they enter
• Avoid all physical contact with visitors and maintain a distance of at least 3 feet (2 meters)
• Cover coughs and sneezes with a tissue and throw it in the bin immediately after it has been used “Catch it, Bin it, Kill it”
• Avoid touching the eyes, mouth, and nose especially with unwashed hands
• Regularly wash your hands with soap and warm water for at least 20 second
Only call 111 if you cannot get help online https://www.nhs.uk/conditions/coronavirus-covid-19/
Thank you for your understanding and cooperation.
Tender Loving Carers Domiciliary Ltd